Mute radios while on the phone

[adiem77]

Is there a way to mute all the radios, or move them to another sound card while on the phone?

[keith]

In our current release the only way to achieve this is to manually select all of the radio channels and select the 'mute' button on top.

In most of our implementations of Dispatch the user has a USB headset and a set of speakers attached via a soundcard. If your setup is similar to this, you can go under Settings > Devices and change the 'mic' and the 'Hdst' options to reflect the USB headset.
That way all radio traffic will utilize the onboard sound card and the telephony will go over the USB headset.

Let me know if there's anything else I can help with.