kcarpenter
01-30-2008, 04:02 PM
Related to: Desktop, Dispatch, Java (during Dispatch install) - most likely any release.
Symptoms: You get a dialog box from Installshield "1327 - invalid drive E:" Where E: isn't a drive on the machine. This will happen after the WAVE install EXE "Prepares" the Installshield and then attempts to use it's config.
Solution:
First run the WAVE install EXE with verbose mode to a log file.
C:\path to wave installs>wcdsetup.exe /verbose"C:\WAVE.log"
Then run a search in the log for the rogue drive letter. I myself found that E:\a\My Pictures was in fact in there.
Then change any E: instance C: in the following Windows registry keys:
a. HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Shell Folders
b. HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders
c. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
d. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Shell Folders
e. HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders
There are things like USB Drives that create a My Pictures entry using the USBs previous drive letter and I believe this affects the system path, or gets corrupted or something along those lines.
Symptoms: You get a dialog box from Installshield "1327 - invalid drive E:" Where E: isn't a drive on the machine. This will happen after the WAVE install EXE "Prepares" the Installshield and then attempts to use it's config.
Solution:
First run the WAVE install EXE with verbose mode to a log file.
C:\path to wave installs>wcdsetup.exe /verbose"C:\WAVE.log"
Then run a search in the log for the rogue drive letter. I myself found that E:\a\My Pictures was in fact in there.
Then change any E: instance C: in the following Windows registry keys:
a. HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Shell Folders
b. HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders
c. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
d. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Shell Folders
e. HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders
There are things like USB Drives that create a My Pictures entry using the USBs previous drive letter and I believe this affects the system path, or gets corrupted or something along those lines.